Below you will find extensive instructions on how to install the USB driver update for Windows XP with Microsoft Service Pack 2.

NOTE: Left click mouse unless otherwise indicated.

To obtain your computer's operating system and version information RIGHT click on "My Computer" and select "Properties". The "System Properties" box will open. If not already selected click on the "General" tab located at the top of box. Your operating system and version should appear under the word "System:". If it shows Microsoft Service Pack 2 then proceed with the following instructions.

Download and SAVE to your Computer's hard drive, CD-ROM, or Floppy Disk:

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 (Filesize: 20 KB)

A. Uninstall the Simplicity SmartBox USB Driver
  1. With the SmartBox plugged into the computer.....
  2. RIGHT click "My Computer"
  3. Select "Properties"; the "System Properties" dialog box appears
  4. Click the "Hardware" tab
  5. Click the "Device Manager" icon
  6. Scroll to "Universal Serial Bus Controllers" within the list; click the Plus (+) symbol to the left of "Universal Serial Bus Controllers"
  7. RIGHT click on "USB Embroidery Conversion Box"; small dialog box opens
  8. Select "Uninstall"; "Confirm Device Removal" box opens
  9. Click "OK"
  10. Unplug the SmartBox USB cable from computer. Close the Device Manager by clicking the mouse button on the "X" (top right), then click "OK" at the bottom of the "System Properties" box
  11. Close all open programs to make sure the SmartBox software is not running
B. Install USB Embroidery Conversion Box Microsoft SP2 Driver

  1. Connect SmartBox USB cable to an active USB Port on your computer and plug into back of SmartBox
  2. "Found New Hardware Wizard" should appear. If it doesn't close, any open programs and shut your computer completely down. Wait 10 or 15 seconds and turn back on.
  3. Select "No, not this time" within the first Found New Hardware Wizard screen then click "NEXT"
  4. Select "Install from a list or specific location (Advanced)" within the second screen then click "NEXT"
  5. Select "Search for the best driver in these locations"; select "Include this location in the search"; DO NOT have "Search removable media (floppy, CD-ROM...) selected.
  6. Type in the location of the downloaded SmartBox Driver within the narrow white boxed area; i.e. C:\AB1_b, A:\AB1_b, or D:\AB1_b (or drive where your CD-ROM is located) depending on how the download file was saved. The Driver file name is AB1_b.
  7. Click "NEXT"
  8. Driver will begin installation but before it continues you will need to click on "Continue Anyway" when the Windows Logo testing box appears. This USB Driver has been tested and works properly with Windows XP Microsoft Service Pack 2
  9. Click "FINISH". Driver is now installed
You are now ready to update your Smart Box to the latest version. Please see "Smart Box version ???? (currently 4.5.1.1). These numbers will change as new updates are added.